Studio Signal Support

Contact Us

For any questions, issues, or feedback:
Email: [email protected]

Frequently Asked Questions

How do I cancel billing?

Pay-as-you-go API: Open studiosignal.app → Dashboard / account settings → manage billing in the Stripe portal to remove your payment method or cancel metered usage.

If you purchased via the iOS app: Open Settings → tap your name → Subscriptions → Studio Signal → Cancel Subscription. Apple manages App Store billing directly.

I added a card but API calls still fail

Confirm pay-as-you-go is active on your dashboard and that your API key or Claude OAuth connection is using the same account. If the issue persists, email us with your account email and we'll resolve it immediately.

How do I enable push notifications?

Push notifications for the iOS app are coming soon. For now, subscribe to the morning digest email in Profile → Settings for daily brief delivery.

How do I delete my account?

Open Studio Signal → tap your profile → scroll to the bottom and tap "Delete Account." You'll be asked to type DELETE to confirm. All your data will be permanently removed.

You can also email [email protected] with the subject "Account Deletion Request" and we'll process it within 48 hours.

What data do you collect?

See our Privacy Policy for details. In short: email, name, anonymized usage analytics. We never store or sell your research queries.